Oh well

Well, I'd hoped to do my first entry on this without sounding like a grumpy old git, but events seem to have overtaken me...

I popped down to my local Argos today, to pick up a new remote for my TV. I paid for it at the cashpoint and the cashier told me to pick the remote up at the collection point - she said it would be ready in two minutes. The time on the receipt said 13.35.

At 14.00 I was still waiting...

I managed to attract the attention of one of the women serving on the counter and pointed out that I'd been waiting twenty five minutes.
She took one look at the receipt and said "Oh! these aren't collected from here, the cashier has them on a rack behind her, she should have handed you one straight away".
Great.
She ran off and got one for me, stuffed it into my hands muttered a very unconvincing "Sorry"and scuttled off.

There was a little postbox to one side with "Tell us what you think" written on it. I made a beeline for it. Funnily enough there were no forms left to fill in, so I wrote a complaint on the back of an order form and posted that...

Amazing a similar thing happened to me in another branch of Argos in my town nearly two years ago. Again, that was for something that should have been handed to me at the cashpoint.

Well thanks for the customer care, Argos. You won't be seeing me or any of my family in one of your shops unless we get really desperate.

End of rant...